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Kevin Ertell, from ForeSee Results, told MyCustomer.com: "Whether or not a customer turns to a specific retailer's site or app will be dependent on availability and ease of use.
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Dido Harding, chief executive at Talk Talk, said: "I absolutely recognise that we have not provided a good service to some of our customers this year, for which I personally apologise." Talk Talk polled 28 per cent the vote, with bank Santander coming second and tax [url=http://www.teatrodeoro.com/hollisterde.php]hollister deutschland[/url] collector HM Revenue & Customs finishing third.
Himsworth Consultancy is a leading Management Consultancy firm of senior business and peformance improvement consulting professionals that can improve customer service through systems thinking. Click the links to find out more.
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