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hollister france Business Relationships - Promises
PostPosted: Thu 21:17, 11 Jul 2013
hjghermf

 
Joined: 01 Jun 2013
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There's no better time to start than right now.
I didn't need to ask, but what they said to me at that time came from an environment of fairness, honesty and trust had grown over time. They knew that if it had been them, I would have offered the same.
Integrity is very important to me, and I try hard to [link widoczny dla zalogowanych] 'do unto others as I would wish them [link widoczny dla zalogowanych] do unto me'. It hasn't always worked that way for me though.

It was as if, as Steven Covey says, in 'The Seven Habits of Highly Effective People', I had enough credit in my 'emotional bank account' to tide me over.
For me, creating [link widoczny dla zalogowanych] honourable relationships with my people has always been important. It is a two-way street. Once when my wife was very ill, my management team told me not to come in, [link widoczny dla zalogowanych] despite it [link widoczny dla zalogowanych] being a very busy time.
I told them, thank-you, and I would come and go, in the comfort that they thought enough of me; of us; to tell me to do that.
There have been [link widoczny dla zalogowanych] times in my previous career - times that I can remember vividly even now - when promises were not kept, things were borrowed, never to be returned and where I was not on the best end of wheeling and dealing that are part of corporate politics.
It's a small thing, but it is so vital. In your business relationships, forgetting little things promised, causes erosion of trust and belief in you and all you stand for.
I'd never realised [link widoczny dla zalogowanych] that I had that credit, but [link widoczny dla zalogowanych] looking back, my standards and values were daily deposits, gained partly from keeping [link widoczny dla zalogowanych] promises when [link widoczny dla zalogowanych] I made them. You get [link widoczny dla zalogowanych] back [link widoczny dla zalogowanych] what you give out.
And ultimately, those little things add up to a lot for your people. And that affects you and in the end, your business success.
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