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hollister uk Yep, Australian Car Insurance Custome
PostPosted: Mon 11:17, 05 Aug 2013

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Submitted : 2010-11-02 00:00:00Word [link widoczny dla zalogowanych] Count : 436Popularity: 3Tags:
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Yep, Australian Car Insurance Customers Are Getting World Class Service
People in Australia might not believe it but [link widoczny dla zalogowanych] the customer service customers get is one of the best in world.How can this be you ask.Afterall, every week on [link widoczny dla zalogowanych] 6:30pm TV, there is a horror car insurance story where some [link widoczny dla zalogowanych] single mum or retiree gets ripped off by an insurance company.It seems never ending. Well, [link widoczny dla zalogowanych] they have us all for fools because we’re right up there with the best of the best.
Why are we number one? Well, there are [link widoczny dla zalogowanych] a few reasons why customer service is usually pretty good.Here are some of them.
Regulation: The Australian Federal Government has a lot of regulation over the insurance industry.They are pretty strict and provide customer service requirements an insurance company must comply to.There is also an insurance ombudsman’s office where people can voice their complaints against insurance companies for [link widoczny dla zalogowanych] poor customer service or where you believe an outcome was unfair and you feel you have been ripped off or taken advantage of.They usually investigate issues if you push hard enough.These measures mean that insurance companies in Australia can’t get away with poor [link widoczny dla zalogowanych] customer service or trying to exploit a customer.
Increasing Competition: Australia is seeing more competition in the insurance market.New products are being introduced and more companies to heading to the safety of Australia’s economy.The internet, although not to the extent of the USA or UK, is making it easier to compare insurance prices and then switch companies.The two [link widoczny dla zalogowanych] biggest factors why a person switches company are service and price.
But many, as long as the price is within range, will go with a company renown for good customer service.One bad customer service experience can lose a business a number of paying customers and the insurance industry is no difference. Companies in Australia strive [link widoczny dla zalogowanych] hard to keep customers happy and retain them.One [link widoczny dla zalogowanych] bad experience and stats shows it take more than 5 years for a customer to return even if that company offers the best and cheapest product.Insurance is an [link widoczny dla zalogowanych] expensive game and an angry customer could end up costing thousands in future sales.
So yes, customers gets damn good service.If you have had a bad experience you can make a complaint several ways such [link widoczny dla zalogowanych] as through a website or straight to the ombudsman. We’re a picky bunch in Australia and demand the best, it goes for sport, our best surfing spots, and from our car insurance companies.
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